www.crete-taxi-service.com/en/pages/faq.php

Frequently asked questions

• DELAYED FLIGHT
  
  If my flight is delayed.... ?
  ll flights will be monitored for delays to ensure that your driver will wait for you at the right time.
  
  However, please contact us at 00306973204923 Helpline if you become aware of any delays to your flight, which can affect your transfer, to organize re-booking
• CHARGE PERIOD
  
  Wait at Airport & Ports reason to delay is not charged
• HELP ON ARRIVAL
  
  The guide will help you politely to load & unload to your luggage
• BABY / CHILDREN IN TAXI
  
  The company provides you with the opportunity for a child seat
  A child seat is usually required for children under the age of two and a seat is required for children between 3 and 12, unless they are taller than 135 cm (4 ft 5in).
  Please keep in mind that babies / children are regarded as passengers and therefore your booking commensurate with the size of the vehicle accordingly.
  Baby seats are not charged
• COST TRANSFER
  
  Prices of trips are the ones you see in our original list price
• LUGGAGE
  
  The driver has the right to refuse any passenger who has extra baggage, which would result in the car is not providing security during transport.
  For this reason let us know if there are any extra pieces luggage to predict the immediate service without any unnecessary delay.
  Each passenger has a margin of one suitcase. If you need to transport bike you should inform us 2 days in advance.
• IF I LOST MY LUGGAGE
  
  We will cooperate with the airlines in order to get your luggage to the correct destination
• IF THE FLIGHT IS CANCELLED OR SOMETHING CHANGES
  
  Cancellations are free, just contact us up to 48 hours before travel
• CHANGE IN MY PERSONAL INFORMATION
  
  Want to change your address or receipt flight time no problem - changes to your booking are also free let us know 48 hours in advance
• COST TRANSFER
  
  Prices of trips are the ones you see in our original price list
• CAN I HAVE AN INVOICE
  
  We can provide you with an invoice if needed.
  Please contact after making your reservation in order to request an invoice.
• DEPARTURE
  
  If you have booked a private taxi transfer will be ready to leave soon.